Learn more about our updated Terms of Service

vijayj74@gmail.com On January 5, 2022, we're making some changes to our Terms of Service. These changes won't affect the way you use Google services, but they'll make it easier for you to understand what to expect from Google — and what we expect from you — as you use our services. You can review the new terms here. At a glance, here's what this update means for you: More clarity on what you can expect from Google and what we expect from you: We're providing more examples to describe the mutually respectful conduct that we expect from all our users. Improved readability: While our terms remain a legal document, we've done our best to make them easier to understand, including reorganizing some topics so that they're easier to find. If you use Family Link to manage a Google Account for someone else, please take some time to talk to them about these changes. Thank you for using Google! Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA, 94043 You have received this email to update you about important changes to Google's Terms of Service.

New Customer Care Number

Dear Customer,

We are delighted to continuously serve you and being your partner in connectivity. We recognize connectivity is crucial in your day-to-day life, and we want to make it even easier for you to get in touch with us. For us to continue serving you better, you can now reach us on 0111194000 for all your support issues.

Kind Regards,

Mawingu Networks.

 

Office Communication

Dear Customer,

 

Thank you for choosing us as your preferred Internet Service Provider and for your continued business support.

 

Kindly be advised that we will no longer be accepting payments in the office with the exception of payments made via credit card. This is due to the rise in numbers of Covid-19 reported cases, thus discouraging physical contact. Payments can be made through Mpesa, direct bank transfer, or direct deposit of cash/cheques to our accounts. 

 

Please see below details.

 

Mpesa:

 

Lipa na Mpesa

Paybill number:- 579950

Account number

Amount

 

Bank details:

 

MAWINGU NETWORKS LIMITED

Equity Bank Limited

Branch anyuki

Account No: 0270262240927

 

Or

 

MAWINGU NETWORKS LTD

Standard Chartered Bank

Branch Nanyuki

Account No.0102437927000

 

Should you have any further enquiries, do not hesitate to contact us through 0111194000.

 

Kind Regards,

Mawingu Networks

 

New Customer Care Number

Dear Customer,

We are delighted to continuously serve you and being your partner in connectivity. We recognize connectivity is crucial in your day-to-day life, and we want to make it even easier for you to get in touch with us. For us to continue serving you better, you can now reach us on 0111194000 for all your support issues.

Kind Regards,

Mawingu Networks.

 

Happy Holidays

Dear esteemed customer.

Thank for your continued support. We hope you enjoy spending a relaxing time with your friends and family this holiday season.

Kindly note we will be out of office from 23^rd Dec 2020 to Jan 4^th 2021.In case of any issue kindly reach our customer care service via sme@mawingunetworks.com or call 0702100400/0702100500 between 8am to 5pm.

Any payments can be made through MPESA

 

Pay bill Number: 579950

Have a very Merry Christmas and all the best in 2021

 

Kind regards,

 

Elizabeth Nderitu,

Home and Business Account Manager| Mawingu Networks Ltd.

Address: P.O.Box 3168-10400 Cedar Mall 2nd floor-Laikipia Road, Nanyuki.

Mobile: +254 (0)702 100 400/ +254 (0)702 100 500

Email: elizabeth,nderitu@mawingunetworks.com

web:www.mawingunetworks.com

 

 

First Level Troubleshooting

Dear Vijay Jadhav ,

 

Thank you for choosing Mawingu Networks as your preferred internet service provider and We endeavour to ensure that we provide you with a quality service.

 

As your account manager, I would like to ensure that you get the best services from us. Kindly do not hesitate to let me know in-case you have an issue with your account SHO000002642

 

Also kindly note you can troubleshoot your link in case of slow speeds/no internet from your end by following the below steps.

 

Slow speeds

1.switch off the devices from the main power and give it a rest of around 5mins

2.switch the devices back up and give it around 3 mins to pick up.

3.Forget network by long pressing the Wi-Fi name and click forget.

4.Connect back to the internet and key in your Wi-Fi password

5.Confirm if the speeds are now better.

6.If the issue persists kindly contact me for assistance.

 

No internet

1.Check if the devices are well connected to power.

2.check if the cables are well connected by removing them one at time (to avoid confusion) and reconnecting them back.

3.check if the port 1 of the router which is written internet is blinking and if the POE is lighting at the centre.

4.From your phone/laptop confirm if you can see your Wi-Fi name and connect.

5.If the issue is still unresolved, kindly share a video of the connection with me for assistance.

Always happy to have and serve you as my client.

 

Kind regards,

 

Elizabeth Nderitu,

Home and Business Account Manager| Mawingu Networks Ltd.

Address: P.O.Box 3168-10400 Cedar Mall 2nd floor-Laikipia Road, Nanyuki.

Mobile: +254 (0)702 100 400/ +254 (0)702 100 500

Email: elizabeth,nderitu@mawingunetworks.com

web:www.mawingunetworks.com

 

 

Important policy changes for Google Account storage

                                                                                                                                                                                              

New inactive and over quota storage policies  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ Dear Google User, We are writing to let you know that we recently announced new storage policies for Google Accounts using Gmail, Google Drive (including Google Docs, Sheets, Slides, Drawings, Forms, and Jamboard files) and/or Google Photos that bring us in line with industry practices. Since you have previously used one or more of these products in your Google Account storage, we wanted to tell you about the new policies well before they go into effect on June 1, 2021. Below is a summary of the new policies. Please reference our Help Center article for a complete list of what's changing. We are writing to let you know that we recently announced new storage policies for Google Accounts using Gmail, Google Drive (including Google Docs, Sheets, Slides, Drawings, Forms, and Jamboard files) and/or Google Photos that bring us in line with industry practices. Since you have previously used one or more of these products in your Google Account storage, we wanted to tell you about the new policies well before they go into effect on June 1, 2021. Below is a summary of the new policies. Please reference our Help Center article for a complete list of what's changing. Summary of the new policies (effective June 1, 2021): • If you're inactive for 2 years (24 months) in Gmail, Drive or Photos, we may delete the content in the product(s) in which you're inactive. Google One members who are within their storage quota and in good-standing will not be impacted by this new inactive policy. If you're inactive for 2 years (24 months) in Gmail, Drive or Photos, we may delete the content in the product(s) in which you're inactive. Google One members who are within their storage quota and in good-standing will not be impacted by this new inactive policy. • If you exceed your storage limit for 2 years, we may delete your content across Gmail, Drive and Photos. What this means for you: • You won't be impacted by these changes unless you've been inactive or over your storage limit for 2 years. As this policy goes into effect June 1, 2021, the earliest it would be enforced is June 1, 2023. • After June 1, 2021, if you are either inactive or over your storage limit, we will send you email reminders and notifications in advance and prior to deleting any content. • Even if you are either inactive or over your storage limit for one or more of these services and content is deleted, you will still be able to sign in. • Note: The inactivity and over quota storage policies will apply only to consumer users of Google services. Google Workspace, G Suite for Education and G Suite for Nonprofits policies are not changing at this time, and admins should look to the Admin Help center for storage policies related to their subscriptions. Note: The inactivity and over quota storage policies will apply only to consumer users of Google services. Google Workspace, G Suite for Education and G Suite for Nonprofits policies are not changing at this time, and admins should look to the Admin Help center for storage policies related to their subscriptions. Learn more about how to keep your account active • To learn more about how to remain active with these products, visit this Help Center page. To learn more about how to remain active with these products, visit this Help Center page. • The Inactive Account Manager can help you manage specific content and notify a trusted contact if you stop using your Google Account for a certain period of time (between 3-18 months). Note: the new 2 year inactive policy will apply regardless of your Inactive Account Manager settings. You can learn more about these changes and ways to manage your or a loved one's account in our Help Center. The Inactive Account Manager can help you manage specific content and notify a trusted contact if you stop using your Google Account for a certain period of time (between 3-18 months). Note: the new 2 year inactive policy will apply regardless of your Inactive Account Manager settings. You can learn more about these changes and ways to manage your or a loved one's account in our Help Center. Learn how to manage your storage • Learn more about the over quota policy and what counts against storage quota. Learn more about the over quota policy and what counts against storage quota. • You can use the free storage manager in the Google One app and on the web to see how you're using your Google Account storage, and free up space across Gmail, Google Drive, and Google Photos. You can use the free storage manager in the Google One app and on the web to see how you're using your Google Account storage, and free up space across Gmail, Google Drive, and Google Photos. Thank you for using our services. Your Google Team © 2020 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043 You have received this mandatory email announcement to update you about important information related to your Google Account.