Happy Holidays

Dear esteemed customer.

Thank for your continued support. We hope you enjoy spending a relaxing time with your friends and family this holiday season.

Kindly note we will be out of office from 23^rd Dec 2020 to Jan 4^th 2021.In case of any issue kindly reach our customer care service via sme@mawingunetworks.com or call 0702100400/0702100500 between 8am to 5pm.

Any payments can be made through MPESA

 

Pay bill Number: 579950

Have a very Merry Christmas and all the best in 2021

 

Kind regards,

 

Elizabeth Nderitu,

Home and Business Account Manager| Mawingu Networks Ltd.

Address: P.O.Box 3168-10400 Cedar Mall 2nd floor-Laikipia Road, Nanyuki.

Mobile: +254 (0)702 100 400/ +254 (0)702 100 500

Email: elizabeth,nderitu@mawingunetworks.com

web:www.mawingunetworks.com

 

 

First Level Troubleshooting

Dear Vijay Jadhav ,

 

Thank you for choosing Mawingu Networks as your preferred internet service provider and We endeavour to ensure that we provide you with a quality service.

 

As your account manager, I would like to ensure that you get the best services from us. Kindly do not hesitate to let me know in-case you have an issue with your account SHO000002642

 

Also kindly note you can troubleshoot your link in case of slow speeds/no internet from your end by following the below steps.

 

Slow speeds

1.switch off the devices from the main power and give it a rest of around 5mins

2.switch the devices back up and give it around 3 mins to pick up.

3.Forget network by long pressing the Wi-Fi name and click forget.

4.Connect back to the internet and key in your Wi-Fi password

5.Confirm if the speeds are now better.

6.If the issue persists kindly contact me for assistance.

 

No internet

1.Check if the devices are well connected to power.

2.check if the cables are well connected by removing them one at time (to avoid confusion) and reconnecting them back.

3.check if the port 1 of the router which is written internet is blinking and if the POE is lighting at the centre.

4.From your phone/laptop confirm if you can see your Wi-Fi name and connect.

5.If the issue is still unresolved, kindly share a video of the connection with me for assistance.

Always happy to have and serve you as my client.

 

Kind regards,

 

Elizabeth Nderitu,

Home and Business Account Manager| Mawingu Networks Ltd.

Address: P.O.Box 3168-10400 Cedar Mall 2nd floor-Laikipia Road, Nanyuki.

Mobile: +254 (0)702 100 400/ +254 (0)702 100 500

Email: elizabeth,nderitu@mawingunetworks.com

web:www.mawingunetworks.com

 

 

Important policy changes for Google Account storage

                                                                                                                                                                                              

New inactive and over quota storage policies  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ Dear Google User, We are writing to let you know that we recently announced new storage policies for Google Accounts using Gmail, Google Drive (including Google Docs, Sheets, Slides, Drawings, Forms, and Jamboard files) and/or Google Photos that bring us in line with industry practices. Since you have previously used one or more of these products in your Google Account storage, we wanted to tell you about the new policies well before they go into effect on June 1, 2021. Below is a summary of the new policies. Please reference our Help Center article for a complete list of what's changing. We are writing to let you know that we recently announced new storage policies for Google Accounts using Gmail, Google Drive (including Google Docs, Sheets, Slides, Drawings, Forms, and Jamboard files) and/or Google Photos that bring us in line with industry practices. Since you have previously used one or more of these products in your Google Account storage, we wanted to tell you about the new policies well before they go into effect on June 1, 2021. Below is a summary of the new policies. Please reference our Help Center article for a complete list of what's changing. Summary of the new policies (effective June 1, 2021): • If you're inactive for 2 years (24 months) in Gmail, Drive or Photos, we may delete the content in the product(s) in which you're inactive. Google One members who are within their storage quota and in good-standing will not be impacted by this new inactive policy. If you're inactive for 2 years (24 months) in Gmail, Drive or Photos, we may delete the content in the product(s) in which you're inactive. Google One members who are within their storage quota and in good-standing will not be impacted by this new inactive policy. • If you exceed your storage limit for 2 years, we may delete your content across Gmail, Drive and Photos. What this means for you: • You won't be impacted by these changes unless you've been inactive or over your storage limit for 2 years. As this policy goes into effect June 1, 2021, the earliest it would be enforced is June 1, 2023. • After June 1, 2021, if you are either inactive or over your storage limit, we will send you email reminders and notifications in advance and prior to deleting any content. • Even if you are either inactive or over your storage limit for one or more of these services and content is deleted, you will still be able to sign in. • Note: The inactivity and over quota storage policies will apply only to consumer users of Google services. Google Workspace, G Suite for Education and G Suite for Nonprofits policies are not changing at this time, and admins should look to the Admin Help center for storage policies related to their subscriptions. Note: The inactivity and over quota storage policies will apply only to consumer users of Google services. Google Workspace, G Suite for Education and G Suite for Nonprofits policies are not changing at this time, and admins should look to the Admin Help center for storage policies related to their subscriptions. Learn more about how to keep your account active • To learn more about how to remain active with these products, visit this Help Center page. To learn more about how to remain active with these products, visit this Help Center page. • The Inactive Account Manager can help you manage specific content and notify a trusted contact if you stop using your Google Account for a certain period of time (between 3-18 months). Note: the new 2 year inactive policy will apply regardless of your Inactive Account Manager settings. You can learn more about these changes and ways to manage your or a loved one's account in our Help Center. The Inactive Account Manager can help you manage specific content and notify a trusted contact if you stop using your Google Account for a certain period of time (between 3-18 months). Note: the new 2 year inactive policy will apply regardless of your Inactive Account Manager settings. You can learn more about these changes and ways to manage your or a loved one's account in our Help Center. Learn how to manage your storage • Learn more about the over quota policy and what counts against storage quota. Learn more about the over quota policy and what counts against storage quota. • You can use the free storage manager in the Google One app and on the web to see how you're using your Google Account storage, and free up space across Gmail, Google Drive, and Google Photos. You can use the free storage manager in the Google One app and on the web to see how you're using your Google Account storage, and free up space across Gmail, Google Drive, and Google Photos. Thank you for using our services. Your Google Team © 2020 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043 You have received this mandatory email announcement to update you about important information related to your Google Account.

June and July 2020 Invoice- Ksh 9,333/=

Dear Vijay,

 

Please fin attached July 2020 invoice. Also find attached current account statement.

 

Kind Regards,

Kelvin

Mawingu Networks | Accounts Department

Mobile: +254 (0) 702 100 400

Email: accounts@mawingunetworks.com | www.mawingunetworks.com

 

Learn more about our updated Terms of Service

vijayj74@googlemail.com We're improving our Terms of Service and making them easier for you to understand. The changes will take effect on March 31, 2020, and they won't impact the way you use Google services. And, because the United Kingdom (UK) is leaving the European Union (EU), Google LLC will now be the service provider and the data controller responsible for your information and for complying with applicable privacy laws for UK consumer users. For more details, we've provided a summary of the key changes and Frequently Asked Questions. And the next time you visit Google, you'll have the chance to review and accept the new Terms. At a glance, here's what this update means for you: • Improved readability: While our Terms remain a legal document, we've done our best to make them easier to understand, including by adding links to useful information and providing definitions. • Better communication: We've clearly explained when we'll make changes to our services (like adding or removing a feature) and when we'll restrict or end a user's access. And we'll do more to notify you when a change negatively impacts your experience on our services. • Adding Google Chrome, Google Chrome OS and Google Drive to the Terms: Our improved Terms now cover Google Chrome, Google Chrome OS, and Google Drive, which also have service-specific terms and policies to help you understand what's unique to those services. • Your service provider and data controller is now Google LLC: Because the UK is leaving the EU, we've updated our Terms so that a United States based company, Google LLC, is now your service provider instead of Google Ireland Limited. Google LLC will also become the data controller responsible for your information and complying with applicable privacy laws. We're making similar changes to the terms of service for YouTube, YouTube Paid Services, and Google Play. These changes to our Terms and Privacy Policy don't affect your privacy settings or the way we treat your information (see the Privacy Policy for details). As a reminder, you can always visit your Google Account to review your privacy settings and manage how your data is used. If you're the guardian of a child under the age required to manage their own Google Account and you use Family Link to manage their use of Google services, please note that when you accept our new Terms, you do so on their behalf as well, and you may want to discuss these changes with them. And of course, if you don't agree to our new Terms and what we can expect from each other as you use our services, you can find more information about your options in our Frequently Asked Questions. Thank you for using Google's services. Your Google team © 2020 Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA, 94043 You have received this email to update you about important changes to Google's Terms of Service.